Event Ticketing, Booking & Refund Policy

Effective Date: 23rd July 2026

This Event Ticketing, Booking & Refund Policy (“Ticketing Policy”) governs all bookings, registrations, ticket purchases, table reservations, cover charges, venue reservations, and related customer transactions made through Influencers Night Media (“Platform”, “Company”, “we”, “us”, or “our”).

This Ticketing Policy should be read together with:

Where an individual Collaboration Event, venue experience, or booking has specific terms displayed at the time of purchase or registration, those event-specific terms shall apply.

1. Types of Platform Bookings

Influencers Night Media may facilitate different types of customer bookings, including but not limited to:

free registrations;
paid tickets;
cover charge payments;
table reservations;
venue bookings;
Collaboration Event registrations; and
other hospitality-related experiences offered through participating Venues.

The applicable payment requirements, cancellation rules, refund eligibility, and booking conditions may vary depending on the specific experience.

Customers are responsible for reviewing the applicable terms before completing any Booking, Registration, or Ticket Purchase.

2. Booking Confirmation and Payment Processing

A Booking, Registration, or Ticket Purchase shall be considered confirmed only after completion of the applicable booking process and receipt of the required confirmation details.

Payment requirements may vary depending on the experience.

Where payment is required:

full or partial payment requirements will be communicated before confirmation;
applicable taxes, service charges, processing fees, or other charges may apply;
payment may be processed by Influencers Night Media, a participating Venue, or an authorised payment partner depending on the specific experience.

A confirmed Booking, Registration, or Ticket Purchase does not guarantee entry where admission requirements, Venue policies, safety considerations, or legal requirements prevent entry.

3. Digital Pass and Booking Verification

For Platform bookings, Customers may receive a Digital Pass or booking confirmation through the registered contact details provided during the booking process.

The Digital Pass may be required for:

event entry;
venue check-in;
booking verification;
attendance confirmation; and
access management.

Customers are responsible for keeping their Digital Pass secure and presenting valid booking confirmation when required.

Fraudulent use, duplication, alteration, or misuse of a Digital Pass may result in cancellation of the Booking, denial of entry, and restriction from future Platform activities.

4. Venue Bookings and Reservations

For regular venue bookings or reservations facilitated through Influencers Night Media:

the Venue remains responsible for its own services, operations, seating arrangements, food and beverage experience, and venue policies;
cancellation, modification, refund, and reservation rules may be governed by the Venue’s applicable policies;
Customers must comply with the Venue’s requirements and house rules.

Influencers Night Media facilitates the connection and booking process but does not operate the Venue or control the Venue’s independent business decisions.

5. Collaboration Event Tickets and Registrations

Collaboration Events may have different booking structures, including:

free registrations;
paid tickets;
cover charges;
invitation-based access; or
other participation formats.

Specific terms relating to a Collaboration Event, including pricing, cancellation, rescheduling, refunds, entry conditions, and special requirements, may be communicated through the event-specific booking page, Digital Pass, Collaboration Proposal, or applicable event terms.

Where event-specific terms apply, those terms shall govern the relevant Collaboration Event.

6. Cancellation and Refunds

Refund eligibility depends on the type of Booking, Registration, Ticket Purchase, or venue reservation.

Customers acknowledge that:

some payments may be refundable;
some payments may be non-refundable;
cancellation windows and refund amounts may vary;
Venue policies may apply for venue bookings and reservations.

Detailed payment, cancellation, refund, and credit rules are governed by: Payment, Cancellation & Refund Policy and any applicable event-specific terms.

7. Event Cancellation, Rescheduling, and Changes

Collaboration Events, venue experiences, or Platform bookings may be changed, postponed, rescheduled, or cancelled due to circumstances including:

Venue requirements;
operational issues;
safety concerns;
government restrictions;
unforeseen circumstances;
circumstances beyond reasonable control.

Where applicable, customers will be informed of available options, which may include:

rescheduling;
alternative arrangements;
credits;
refunds where applicable.

The applicable resolution shall depend on the specific booking terms and circumstances of the situation.

8. Entry Requirements and Admission

Customers must comply with all applicable entry requirements communicated for their Booking, Registration, Ticket Purchase, or venue reservation.

Requirements may include:

presenting a valid Digital Pass;
identity verification;
age verification;
complying with Venue policies;
following dress codes;
following safety instructions.

Influencers Night Media may assist with entry coordination; however, the final right of admission remains with the participating Venue.

A confirmed Booking, Registration, or Ticket Purchase does not override Venue policies, capacity restrictions, safety requirements, or legal obligations.

9. Referral and Affiliate Tracking

Influencers Night Media may use referral links, tracking links, codes, or other attribution methods connected with Content Creators / Influencers, venues, or approved partners.

Such tracking may be used for:

booking attribution;
referral verification;
partner commission calculation;
analytics; and
operational purposes.

The processing of related information is governed by our: Privacy Policy and applicable partner agreements.

10. Customer Responsibilities

Customers agree to:

provide accurate booking information;
maintain valid contact details;
protect their Digital Pass and booking information;
comply with Platform, Venue, and event requirements;
attend only through authorised booking channels;
avoid fraudulent or abusive use of the Platform.

Customers may be refused access to future Platform services for misuse, fraudulent activity, abusive behaviour, or repeated violations of applicable policies.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Influencers Night Media shall not be responsible for:

Venue operations;
food or beverage quality;
Venue staff decisions;
Venue service issues;
third-party services;
customer conduct;
actions of Content Creators / Influencers;
circumstances beyond our reasonable control.

Our role is limited to facilitating bookings, registrations, ticketing, and Platform-managed experiences.

Any liability of Influencers Night Media shall be limited as provided under our: Terms of Use and applicable policies.

12. Governing Law and Dispute Resolution

This Ticketing Policy shall be governed by and interpreted in accordance with the laws of India.

The parties shall first attempt to resolve disputes through good-faith discussions.

If a dispute cannot be resolved, it shall be referred to arbitration in Delhi in accordance with applicable Indian law.

Subject to applicable law, courts located in Delhi shall have exclusive jurisdiction over matters not resolved through arbitration.

13. Contact

For questions regarding bookings, registrations, ticket purchases, or this Ticketing Policy, please contact:

Influencers Night Media

Email: legal@influencersnight.com

Phone: +91 76691 19291

WhatsApp: +91 76691 19291

Website: https://influencersnight.com

Registered Office: Punjabi Bagh, New Delhi