Customer Terms of Service & Guest Policy
Effective Date: 23rd July, 2026
These Customer Terms of Service & Guest Policy (“Customer Terms”) constitute a legally binding agreement between Influencers Night Media (“Company”, “Platform”, “we”, “us”, or “our”) and any individual who registers, books, purchases, or attends a Campaign or Collaboration Event through Influencers Night Media (“Customer”, “Guest”, “you”, or “your”).
By accessing our Platform, submitting a registration, making a Booking, purchasing a Ticket, reserving an entry pass, or using an influencer or affiliate referral link associated with a Collaboration Event, you agree to be bound by these Customer Terms together with our:
1. Platform Role
Influencers Night Media creates, coordinates, and manages curated hospitality, food, beverage, lifestyle, and influencer-driven experiences.
We operate as a managed platform connecting Customers with participating partner venues (“Venues”) and supporting the organisation of Collaboration Events.
Influencers Night Media is not the owner, operator, or manager of participating Venues unless expressly stated.
Venues remain independent businesses responsible for their own premises, staff, services, licences, food and beverage operations, and compliance obligations.
In addition to managing Collaboration Events, Influencers Night Media may facilitate venue discovery, bookings, reservations, and other hospitality-related experiences between Customers and participating Venues. Such bookings may occur on any day and are not limited to Collaboration Events.
2. Eligibility and Identity Verification
Customers must be at least eighteen (18) years of age to access the Platform, submit registrations, make Bookings, purchase Tickets, or attend Collaboration Events.
Where applicable, Customers must also comply with the legal drinking age requirements of the relevant jurisdiction.
For certain Collaboration Events, the Venue or Influencers Night Media may require valid government-issued identification before allowing entry.
Accepted identification requirements may vary depending on the Venue, Collaboration Event, and applicable laws.
Providing false, misleading, or fraudulent information may result in cancellation of your Booking, denial of entry, or removal from future Platform activities.
3. Bookings, Registrations, and Ticket Purchases
Bookings, Registrations, and Ticket Purchases may be available through Influencers Night Media’s Platform, authorised links, referral links, affiliate links, or other approved channels.
A Booking, Registration, or Ticket Purchase is considered confirmed only after completion of the applicable process and receipt of the required confirmation details.
For paid Collaboration Events, confirmation is subject to successful payment and issuance of the applicable digital confirmation, ticket, QR code, or entry pass.
For free Collaboration Events, confirmation may require successful registration and approval where applicable.
A confirmed Booking, Registration, or Ticket Purchase does not guarantee entry. The participating Venue retains the final right of admission in accordance with its policies, safety requirements, capacity limitations, and applicable laws.
4. Referral Links and Affiliate Tracking
Influencers Night Media may provide referral links, codes, or tracking mechanisms through Content Creators / Influencers, affiliates, or partners.
Where you access the Platform through such links or codes, certain information may be recorded for operational purposes, including:
- booking attribution;
- referral tracking;
- commission calculation;
- attendance verification; and
- platform analytics.
Referral tracking is governed by our applicable privacy and tracking policies.
5. Walk-In Guests
Customers who visit a Venue without making a Booking, Registration, or Ticket Purchase through Influencers Night Media are not considered Platform Customers for that visit.
Any walk-in attendance, admission decision, payment, service experience, dispute, or interaction between the Customer and Venue shall be handled directly between the Customer and the Venue.
Influencers Night Media shall have no responsibility or liability for walk-in attendance that does not involve our Platform.
6. Transfer, Cancellation, and Refunds
Bookings, Registrations, Tickets, and entry passes are subject to the applicable terms communicated for each Collaboration Event.
Transferability, cancellation rights, refunds, credits, and related financial matters are governed by: Payment, Cancellation & Refund Policy & Event Ticketing, Booking & Refund Policy
Unless expressly permitted, Customers must not resell, duplicate, misuse, or fraudulently transfer any Booking, Registration, Ticket, QR code, or entry pass.
7. Venue Admission and Entry Rights
The participating Venue retains the final authority regarding admission to its premises.
Entry may be denied or restricted due to reasons including:
- safety concerns;
- capacity limitations;
- age verification requirements;
- inappropriate behaviour;
- failure to comply with Venue policies;
- dress code requirements;
- intoxication;
- security concerns; or
- applicable legal requirements.
Denial of entry in such circumstances does not automatically create a right to a refund unless otherwise provided under the applicable refund policy.
Guests must comply with:
- Venue rules;
- safety instructions;
- event requirements;
- reasonable directions from Venue staff and Event Coordinators.
8. Guest Conduct and Code of Conduct
All Customers and Guests are expected to behave respectfully and responsibly while accessing the Platform, attending Collaboration Events, or visiting participating Venues through Influencers Night Media.
Customers must comply with:
- Venue rules and policies;
- safety instructions;
- reasonable directions from Venue staff and Event Coordinators;
- applicable laws and regulations.
The following conduct may result in denial of entry, removal from the premises, cancellation of future Bookings, or restriction from the Platform:
- harassment, discrimination, intimidation, or abusive behaviour;
- violence, threats, or disruptive conduct;
- inappropriate behaviour towards Content Creators / Influencers, Venue staff, guests, or representatives;
- non-consensual photography, recording, or harassment of individuals;
- possession, use, or distribution of illegal substances;
- damage to Venue property;
- refusal to follow reasonable safety instructions;
- fraudulent use of Bookings, Tickets, QR codes, referral links, or Platform services.
The Venue and Influencers Night Media may take reasonable action to protect the safety, security, and experience of all participants.
9. Venue Rules and Guest Requirements
Customers acknowledge that each participating Venue may have its own policies, including but not limited to:
- dress codes;
- age restrictions;
- identification requirements;
- seating policies;
- consumption policies;
- safety procedures;
- house rules.
Customers are responsible for reviewing and complying with applicable Venue requirements before attending.
Failure to comply with Venue policies may result in denial of entry or removal without refund, where permitted under the applicable refund policy.
10. Alcohol and Personal Responsibility
Customers acknowledge that certain experiences may involve the availability or service of alcoholic beverages.
No Customer is required to consume alcohol.
Customers are responsible for making informed decisions regarding alcohol consumption and must comply with applicable laws relating to age, consumption, and behaviour.
The Venue reserves the right to refuse service, restrict consumption, or remove any individual where necessary for safety, legal compliance, or responsible service practices.
11. Media, Photography, and Content Consent
Customers acknowledge that Collaboration Events, hospitality experiences, and Platform activities may involve photography, videography, livestreaming, and other forms of content creation.
By attending a Collaboration Event or participating in a Platform-managed experience, you grant Influencers Night Media, participating Venues, and authorised Content Creators / Influencers a worldwide, royalty-free licence to capture, use, reproduce, edit, publish, distribute, and display your appearance, image, voice, and likeness for legitimate business, promotional, marketing, and documentation purposes.
This does not create any obligation for Influencers Night Media or participating parties to use such content.
12. Venue Responsibility and Third-Party Services
Customers acknowledge that participating Venues are independent businesses and are responsible for their own:
- premises;
- staff;
- food and beverage services;
- customer service;
- licences and regulatory compliance;
- safety procedures; and
- business operations.
Influencers Night Media does not control or guarantee the quality, availability, safety, or performance of any Venue, product, service, or third-party offering.
Any concerns relating to Venue services, food, beverages, seating, facilities, or on-site operations should primarily be addressed with the relevant Venue.
13. Personal Belongings and Personal Safety
Customers are responsible for their own personal belongings while attending any Venue or Collaboration Event.
Influencers Night Media and participating Venues shall not be responsible for lost, stolen, damaged, or misplaced personal items unless caused by proven negligence or where required by applicable law.
Customers voluntarily participate in hospitality experiences and acknowledge that certain environments may involve crowds, music, lighting effects, movement, food and beverage service, and other conditions associated with such experiences.
Customers are responsible for exercising reasonable care for their own safety and the safety of others.
14. Payments, Refunds, and Cancellations
Payments, Ticket Purchases, Booking charges, cancellations, refunds, credits, and related financial matters are governed by: Payment, Cancellation & Refund Policy & Event Ticketing, Booking & Refund Policy
Customers acknowledge that refund eligibility may vary depending on:
- the type of Booking, Registration, or Ticket Purchase;
- the applicable Collaboration Event or experience;
- cancellation timing;
- Venue policies; and
- other conditions communicated at the time of purchase.
15. Privacy and Data Processing
Influencers Night Media may collect and process information provided by Customers in connection with:
- Bookings;
- Registrations;
- Ticket Purchases;
- referral tracking;
- attendance verification;
- customer communication;
- Platform operations; and
- improving services.
The collection, use, storage, and processing of personal information are governed by our: Privacy Policy & Customer Privacy & Tracking Policy,
16. Suspension and Restriction
Influencers Night Media reserves the right to restrict, suspend, or remove access to the Platform, cancel Bookings, or refuse future participation where a Customer:
- violates these Customer Terms;
- misuses Platform services;
- engages in fraudulent activity;
- creates safety risks;
- engages in abusive or unlawful conduct; or
- harms the integrity or experience of the Platform, Venues, Content Creators / Influencers, or other Guests.
Such actions may be taken where reasonably necessary to protect the Platform, its users, and participating partners.
17. Disclaimer
Influencers Night Media provides a platform and managed experience service intended to connect Customers with participating Venues and facilitate hospitality experiences.
While we aim to provide reliable and professionally managed experiences, we do not guarantee:
- availability of any specific Venue;
- availability of any specific Collaboration Event;
- uninterrupted Platform access;
- customer satisfaction;
- specific Venue performance;
- specific Content Creator / Influencer participation;
- commercial outcomes or personal experiences.
All experiences involve third-party businesses, independent service providers, and circumstances outside our reasonable control.
Additional limitations and disclaimers are provided in our: Disclaimer
18. Limitation of Liability
To the fullest extent permitted by applicable law, Influencers Night Media, its owner, directors, employees, contractors, affiliates, representatives, and partners shall not be liable for any indirect, incidental, consequential, special, punitive, or business losses arising from or relating to:
- use of the Platform;
- Bookings, Registrations, or Ticket Purchases;
- attendance at any Venue or Collaboration Event;
- actions or omissions of participating Venues;
- actions or opinions of Content Creators / Influencers;
- third-party services;
- loss, theft, or damage of personal belongings; or
- circumstances beyond our reasonable control.
To the fullest extent permitted by law, our total liability arising from any claim shall not exceed the amount actually paid by you to Influencers Night Media for the specific Booking, Registration, Ticket Purchase, or service giving rise to the claim.
Nothing in these Customer Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.
19. Governing Law and Dispute Resolution
These Customer Terms shall be governed by and interpreted in accordance with the laws of India.
The parties agree to first attempt to resolve any dispute, claim, or disagreement through good-faith discussions.
If a dispute cannot be resolved amicably, it shall be referred to arbitration in Delhi in accordance with applicable Indian law.
Subject to applicable law, the courts located in Delhi shall have exclusive jurisdiction over matters not resolved through arbitration.
20. Contact
For questions regarding these Customer Terms, Bookings, Registrations, Ticket Purchases, or Platform experiences, please contact:
Influencers Night Media
Email: legal@influencersnight.com
Phone: +91 76691 19291
WhatsApp: +91 76691 19291
Website: https://influencersnight.com
Registered Office: Punjabi Bagh, New Delhi